Comments on: Trackometer update

By: Randy

Randy — Mon, 15 Aug 2011 17:14:52 +0000

If you were signed into your account when you saved the route, you will find the route under “My Account” -> “show my routes”. Select the route and then click the public/private toggle or click “delete selected route”. If you were not signed in, send us an email at support@runningmap.com along with the route ID and we will take care of it for you.

By: Monica

Monica — Mon, 15 Aug 2011 14:04:34 +0000

I accidentally published a route with my address and want to remove it using my computer, how do I remove the route from the website?

By: John

John — Thu, 16 Jun 2011 09:42:47 +0000

I would like to see a way to print out a route from the map. Being in the military we need to provide road march recon maps to our higher ups this app would be sweet if I could do that!

By: Randy

Randy — Tue, 10 May 2011 03:34:09 +0000

Are you using the Android or iPhone version?

By: Randy

Randy — Tue, 10 May 2011 03:33:08 +0000

Looks like bug introduced by system update. We are working on a fix.

By: Marian

Marian — Fri, 15 Apr 2011 03:44:19 +0000

What is the route ID and how do I title one?

By: GarethRoundhouseowen

GarethRoundhouseowen — Fri, 01 Apr 2011 16:18:08 +0000

I just used this app for the first time working well till about 7 mile then set it’s self to 0 the timer kept working though

By: Randy

Randy — Sat, 31 Jul 2010 17:48:05 +0000

You don’t have to create a new account. Just use the same username and password in the app. You can only sync your routes one directions at this time: from the app to the website.

- Randy

By: Stacey

Stacey — Sat, 31 Jul 2010 10:08:50 +0000

I created an account online about a month ago. How do I sync up my online account with the app for iPhone. The app asks you to create a new account rather than login. When I tried entering my pre existing login info I get a “this username already exists” message. What should I do?

By: Randy

Randy — Wed, 07 Jul 2010 01:11:11 +0000

Hi Lanny. Working on it!

- Randy